Business Support Officer

A post-secondary Business and/or Economic Development diploma. A post-secondary degree in Business, Accounting, or Economic Development.

• A minimum of three (3) years’ experience in small business – entrepreneurs.

• Excellent knowledge and experience using Office 365 and related products Microsoft offers and the ability to learn loan management software.

• Ability to work with confidential information and confidentially manage all duties.

• Strong Accounting, business planning, and business management skills.

• Strong problem-identification and problem-solving skills.

• Organized and detail-oriented.

• Ability to work well in a team environment.

• Ability to travel will be required.

• Comprehensive understanding and/or contacts within economic sectors to have current knowledge of the challenges and opportunities facing entrepreneurs located within NADF’s catchment area.

Job Type:

Contract to March 31, 2025

Salary Range:

$52,479 - $74,400

Location:

Fort William First Nation office

Schedule:

Monday to Friday, 35 hours per week

Internal Closing date:

Friday, March 8, 2024, by 1:00 p.m. EST

External Closing date:

Friday, March 15, 2024, by 1:00 p.m. EST

NADF encourages applications from all qualified candidates and is committed to an inclusive and barrier-free work environment. Workplace accommodation is available. If contacted regarding this opportunity, please advise the Human Resources representative of the accommodation measures that must be taken to enable you to be assessed fairly and equitably.

Job Title

Role

Employment Status

Wage Band #

Salary Range

Business Support Officer

Employee

Full-time

4

$52,479 - $74,400

Reports to

Department

Hours of Work

Benefits

Loans Manager

Loans

7 hours/day

35 hours/week

Savings Benefits (Retirement)

Group Insurance Program

Job Overview

The Business Support Officer provides business support services to clients of Nishnawbe Aski Development Fund (“NADF”).

Job Duties and Responsibilities

1.Deliver business support services and activities including, but not limited to:

•Intake and Assessment: Gather key information on the inquiry and obtain an assessment of the applicant’stype of undertaking (for example, Start-up, Acquisition, Expansion, and/or Sector). Will review the complexproject with the Loans Manager for further steps.

•Will manage the client’s expectations by clearly explaining the application process and basic eligibilityrequirements, which include verification of equity, credit history, confirmation of Indigenous ancestry,business experience, and general business case. Explain the financing application to individuals who are readyto apply for financing. Inform the applicant that the financing assessment and recommendation will be madeby an Account Manager.

•Business Counselling: Where required, assist applicants with business plan development by providingoutlines, and explaining key components of a business plan (Management, Target/Secondary Market,Competition, Human Resources, Operations, Cash flow/Financials & Assumptions). Guide individuals throughcash flow exercise. Explain to applicant’s basic business structures: Sole Proprietorship, Corporations, andPartnerships. Explain the purpose of a Master Business License and Business Insurance.

•Provide support with the identification of specialized needs requiring external consultants and provide areferral to relevant business organizations, government agencies, and NADF staff as necessary considering thevarying needs and time requirements of clients.

2.Workshops / Webinars:

•Organize and deliver interactive business training and development workshops/webinars within the thirty-three (33) Community Futures communities.

3.Prepare reports on activities or projects as required:

•Track contacts and services provided through entries to NADF’s Loan Management software byindividual/business, type of service, and community.

•Liaise with economic development organizations, tribal councils, funding agencies or othergroups/associations relevant to NADF’s mandate.

•Make presentations to interested groups to promote NADF programs and services and to deliver initiativessuch as Financial Literacy.

Job Description

4.Other:

•In-depth knowledge of the economic climate and business development priorities located within NADF’scatchment area. Experience working with First Nation communities, organizations, and businesspeople.

•Attends internal or external meetings as required.

Qualifications and Experience Required

Education

A post-secondary Business and/or Economic Development diploma. A post-secondary degree in Business, Accounting, or Economic Development.

Experience

A minimum three (3) years’ experience in small business – entrepreneurs.

Knowledge and Skills Required

•Ability to work with confidential information and confidentially manage all duties.

•Strong Accounting, business planning, and business management skills.

•Strong problem-identification and problem-solving skills.

•Organized and detail-oriented.

•Comprehensive understanding and/or contacts within economic sectors to have current knowledge ofthe challenges and opportunities facing entrepreneurs located within NADF’s catchment area.

•Excellent knowledge, and experience and capable of using Office 365, Adobe Design, and data loansmanagement software.

•Excellent customer relations, interpersonal, and communication skills (written, verbal, andpresentation) including demonstrated ability to write reports and proposals, and the ability to plan,organize and prioritize, delegate work effectively, strong negotiation skills, and prioritize to meetdeadlines.

•Ability to work independently and as part of a team while consistently presenting a professionalattitude and sound judgment.

•Shows good judgment about when to take the initiative and when to obtain direction from theirmanager.

•Exceptional time management and strong organizational skills and ability to prioritize workload to manage

Job Description

multiple tasks and competing priorities.

•Possess a general understanding of the Aboriginal culture and the opportunities and challenges ofnorthern Ontario’s business and economic development environments.

The Employee will be Responsible For

•Performing the duties and responsibilities of the position to the best of their ability.

•Acting in accordance with relevant legislation and company policies and procedures.

•Protect confidential and proprietary information of the company, its employees, and clients.

•Maintaining respectful, collaborative, working relationships with co-workers, clients, and stakeholders.

•Understanding and fostering the company’s mission and vision statements.

•Understanding and fostering the company’s values and ethical statements.

•Understanding and fostering the company’s Vivid Vision.

•Maintaining a safe workplace to avoid putting themselves or others in danger.

•Presenting a positive and professional image of the company.

Conditions of Employment

•A valid Class G driver’s license.

•A reliable personal vehicle would be preferred.

•Ability to obtain required vehicle insurance.

•Ability to work a flexible schedule.

•Ability to travel as may be required.

This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.