Contact Us

AETS Office Hours (Staff in Office):   Monday to Friday 8:30 am - 4:30 pm at the Waverley Community Hub            

AETS Office Client Free Parking:   Monday to Friday 8:30 am - 4:30 pm at the Waverley Community Hub Parking Spot 26 or 27

AETS Public Visit/Appointment Hours:   Monday to Friday 8:30 am - 4:30 pm for visits or scheduled appointments at either our Waverley or Brodie Community Hub lower level sites:  

  • All clients and visitors will be screened for Covid-19 prior to masked entry into the office.  Clients and visitors who do not pass screening, are ill or have any symptoms will not be allowed entry to the AETS Office.  Clients and visitors must provide proof of double vaccination along with valid picture identification to be authorized entry to AETS.  Unvaccinated clients or visitors must provide a negative Covid-19 test within 48 hours of intended visits.  Unvaccinated clients or visitors may still be served virtually or by phone rather than in person.

  • Open for AETS Job Seeker and/or Employer Clients and/or Visitors preferably by appointment, via the Thunder Bay Public Library - Waverley Community Hub Front or Back Door or Brodie Community Hub Front Door based on a scheduled appointment and/or the below public access schedule:

Waverley Community Hub... as of March 20, 2022 based on: 

http://www.tbpl.ca/hours

Brodie Community Hub... as of March 20, 2022 based on:

http://www.tbpl.ca/hours

at 285 Red River Road, Thunder Bay, ON P7B 1A9
-Monday:  12:30 pm to 8 pm

-Tuesday:  10:30 am to 6 pm
-Wednesday:  9:30 am to 5 pm
-Thursday:  10:30 am to 6 pm
-Friday:  9:30 am to 5 pm
-Saturday:  CLOSED
-Sunday:  CLOSED

at 216 Brodie St S, Thunder Bay, ON P7E 1C2
-Monday:  9:30 am to 5 pm
-Tuesday:  12:30 pm to 8 pm
-Wednesday:  10:30 am to 6 pm
-Thursday:  10:30 am to 6 pm
-Friday:  9:30 am to 5 pm
-Saturday:  CLOSED
-Sunday:  CLOSED

      Holidays         

Staff Directory          

285 Red River Road                                                 Telephone: 807-346-0307

Thunder Bay, Ontario                                              Fax: 807-346-0310

P7B 1A9                                                                           Toll Free: 1-866-870-AETS