Volunteer Program Coordinator

In this role, you will lead the development, promotion, and delivery of the Recreation & Culture

volunteer program while recruiting, training, and supporting volunteers for programs and events

across the City. You will also have the following accountabilities:

• Set goals and objectives, evaluation criteria, develop policies and procedures and develop and

implement strategies for effective delivery of the Division’s volunteer management program

and associated systems.

• Administer the Corporation’s online volunteer management software for volunteer job posting,

application intake and volunteer management database functions; provide related training and

supports to volunteer supervisors throughout the Corporation; compile and present related

statistical data and reports as required.

• Oversee and monitor volunteer screening, intake and placement for Divisional programs;

ensure adequate staff and volunteer levels are maintained for volunteer functions in Division

recreation and education programs.

• Coordinate and deliver volunteer orientation sessions; plan and deliver youth/new volunteer

training programs for internal and external volunteers and groups; coordinate the development

and provision of on-going training for staff, volunteers and associated committees as required.

• Supervise volunteers at major events for the Division.

• Plan and deliver annual Division volunteer recognition event as well as program-specific

volunteer recognition.

• Develop marketing strategies to promote awareness of the value and benefits of volunteering

including maintaining program websites and social media; coordinate outreach recruitment

initiatives including coordinating and participate in job fairs and recruitment presentations.

• Coordinate and undertake the review and update of Corporate and Divisional policies and

procedures including the Volunteer Code of Conduct and Volunteer Handbooks; involving

Division and Corporate volunteer supervisors as required.