Collection Clerk
City of Thunder Bay
PUC BuildingThunder Bay, OntarioP7A0E7
POSITION SUMMARY: Under the general supervision of the Manager, is responsible for identifying, monitoring, and the timely collecting of outstanding accounts and related accounting requirements.
Full Time
Accounting/Bookkeeping/Finance Clerk
1
$28.93-$35.40
0
n/a
5/20/2026
n/a
MAJOR RESPONSIBILITIES:
•Responds to customer inquiries with regard to collection, payment plans, and the collection of accounts approaching tax registration.
•Performs collection procedures relating to outstanding tax, water, accounts receivable and provincial offence fines in accordance with the Corporation’s policies and procedures and respective legislation.
•Liaises with collection agencies and City Solicitor, and determines best alternative to pursue in collection process.
•Participates in developing procedures to maximize collections in accordance with respective legislation.
•Prepares collection status reports.
•Prepares journal entries and performs reconciliations for amounts transferred to tax rolls for other municipal services.
•Performs such other related duties as may be assigned.
Education/Experience:
•Secondary school graduation; and
•Post secondary courses in accounting; or
•Equivalent combination of education and experience
•Previous collection experience is required
Skills/Abilities:
•Demonstrated skill in communication both written and oral is essential
•Must have basic knowledge of current word processing and spreadsheet software
•Must be able to converse with the public in a courteous and tactful manner CONDITIONS OF EMPLOYMENT:
•May be required to travel to various work locations and provide own transportation
•Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.
ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:
•Photos
•Any certificates that have photo identification
•Driver’s licences
•Police records checks
Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.
ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.
PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866
