Support Services Worker - Casual - Jasper
City of Thunder Bay
Jasper PlaceThunder Bay, OntarioP7B6N7
POSITION SUMMARY: Under the direction of the Program Supervisor (Jasper), provides comprehensive, continuous, flexible support services on an as-needed basis for frail, elderly tenants living in a community apartment complex.
Full Time
Home Support Worker
3
#23.87 - @29.10
0
n/a
3/12/2026
n/a
MAJOR RESPONSIBILITIES:
• Assesses, plans, implements, records, and evaluates necessary support services based on the tenants' choice and independence level.
• Promotes and supports self-determination with the tenants.
• Provides or coordinates 3 meals a day, 7 days a week, appropriate to the tenants' needs and choices.
• Provides or coordinates personal linen and laundry, including incontinent laundry.
• Provides or coordinates opportunities for individuals and groups to socialize in the apartment complex and in the community.
• Provides or coordinates medical and social transportation.
• Provides or coordinates personal care to the tenants by assisting with activities of daily living including: bathing; eating; dressing; personal hygiene; grooming; toileting and ambulation.
• Provides or coordinates routine health care such as medication management, routine nail and monitoring, and other care tasks as might be agreed upon with the Program Supervisor.
• Provides or coordinates services for tenants who have behavioral problems requiring ongoing staff support, intervention and supervision.
• Provides or coordinates the ancillary services related to medical care (e.g. physician, pharmacist, therapy, podiatry); social/recreational opportunities; hospice; and other services needed to support the tenants.
• Provides or coordinates the household services essential for the health comfort of the tenants (e.g. floor cleaning, dusting, and bed making).
• Provides emergency response and follow up care 24 hours a day, 7 days a week.
• Participates in the development and presentation of educational programs and in health teaching to tenants, as required.
• Maintains required documentation and prepares reports.
• Liaises with the apartment custodian on matters related to tenants' needs.
• Liaises and maintains good relationships with tenants, significant others, and formal support providers.
• Advocates for tenants with community agencies.
• Performs such other related duties as may be assigned.
Education/Experience:
• Successful completion of a recognized personal support worker or developmental services worker program; or
• Successful completion of first year of RPN or RN program
Skills/Abilities:
• A genuine interest and understanding of the needs of the elderly is necessary
• Ability to communicate effectively and concisely, both orally and in writing
• Must be self-directed and sensitive to the needs of the elderly
• Must be competent within the meaning of the Occupational Health and Safety Act
Assets:
• Minimum of one year working experience in a long-term care environment
• Must be willing to work shifts, including holidays and weekends
• Must have successfully undergone a "two step" tuberculosis skin test within the 12 months prior to employment
• Must have and maintain current First Aid and CPR certifications
• Must undergo a successful Police Vulnerable Sector Check (PVSC)









