Support Services Worker - Casual - Jasper

City of Thunder Bay

Jasper PlaceThunder Bay, OntarioP7B6N7

POSITION SUMMARY: Under the direction of the Program Supervisor (Jasper), provides comprehensive, continuous, flexible support services on an as-needed basis for frail, elderly tenants living in a community apartment complex. 

Full Time

Home Support Worker

3

#23.87 - @29.10

0

n/a

3/12/2026

n/a

MAJOR RESPONSIBILITIES: 

Assesses, plans, implements, records, and evaluates necessary support services based on the tenants' choice and independence level. 

Promotes and supports self-determination with the tenants. 

Provides or coordinates 3 meals a day, 7 days a week, appropriate to the tenants' needs and choices. 

Provides or coordinates personal linen and laundry, including incontinent laundry. 

Provides or coordinates opportunities for individuals and groups to socialize in the apartment complex and in the community. 

Provides or coordinates medical and social transportation. 

Provides or coordinates personal care to the tenants by assisting with activities of daily living including: bathing; eating; dressing; personal hygiene;                        grooming; toileting and ambulation. 

Provides or coordinates routine health care such as medication management, routine nail and monitoring, and other care tasks as might be agreed upon                with the Program Supervisor. 

Provides or coordinates services for tenants who have behavioral problems requiring ongoing staff support, intervention and supervision. 

Provides or coordinates the ancillary services related to medical care (e.g. physician, pharmacist, therapy, podiatry); social/recreational opportunities;                      hospice;  and other services needed to support the tenants. 

Provides or coordinates the household services essential for the health comfort of the tenants (e.g. floor cleaning, dusting, and bed making). 

Provides emergency response and follow up care 24 hours a day, 7 days a week. 

Participates in the development and presentation of educational programs and in health teaching to tenants, as required. 

Maintains required documentation and prepares reports. 

Liaises with the apartment custodian on matters related to tenants' needs. 

Liaises and maintains good relationships with tenants, significant others, and formal support providers. 

Advocates for tenants with community agencies. 

Performs such other related duties as may be assigned. 

 

Education/Experience: 

Successful completion of a recognized personal support worker or developmental services worker program; or 

Successful completion of first year of RPN or RN program 

Skills/Abilities: 

A genuine interest and understanding of the needs of the elderly is necessary 

Ability to communicate effectively and concisely, both orally and in writing 

Must be self-directed and sensitive to the needs of the elderly 

Must be competent within the meaning of the Occupational Health and Safety Act 

Assets: 

Minimum of one year working experience in a long-term care environment 

 

Must be willing to work shifts, including holidays and weekends 

Must have successfully undergone a "two step" tuberculosis skin test within the 12 months prior to employment 

Must have and maintain current First Aid and CPR certifications 

Must undergo a successful Police Vulnerable Sector Check (PVSC)