Probation and Parole Administrative Support Clerk
Ministry of the Solicitor General
North BayNorth Bay, OntarioP1B9L5
The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide
range of ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship
programs
• many employee networks offering support for and education about underrepresented
groups
• tailored work arrangements, including opportunities like flex hours, self-funded leave and
more
Our comprehensive compensation and benefits package includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income
after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling
services
Part Time
Administrative Assistant
1
$26.92-$31.31
0
n/a
10/28/2026
n/a
In this role you will:
• provide reception duties and maintain standards for customer service
• prepare, distribute and request a variety of documents such as court reports, pre-parole
reports, community information, and court documentation
• compose and type routine correspondence ensuring accuracy and proper distribution
• receive and direct telephone calls and communicate with clients with diverse needs
• receive and distribute mail
• maintain files and retention schedules
• perform sentencing calculations
• enter, update and correct information in the Offender Tracking Information System (OTIS)
Administrative Skills
• Knowledge of office practices and procedures to provide efficient administrative services
- to follow appropriate procedures and manuals
• Knowledge of administrative filing systems, confidentiality protocols, information
distribution, and formatting letters/reports
• Ability to utilize mail distribution systems, provide reception support, respond to routine
inquiries and direct telephone calls from clients, community partner, agencies and
members
• Ability to maintain inventory of office supplies, as well as maintain office equipment by
reporting malfunctions/issues and arranging service calls as required
Communication, Interpersonal and Computer Skills:
• Oral communication and interpersonal skills to respond to inquiries in a tactful and
diplomatic manner
• Ability to provide comprehensive explanations, convey information to clients, colleagues,
courts, police and community stakeholders
• Written communication including computer skills to compose routine/standard
correspondence and to ensure accuracy of content, grammar, spelling and punctuation
when keyboarding/typing documents
• Ability to operate computer equipment and related word processing/software programs
to transcribe correspondence, reports, probation and parole documents
• Ability to use database applications (such as OTIS) to enter, track and update client data.
Analytical, Reasoning and Organizational Skills:
• Proven analytical and reasoning skills to determine what information can be provided to
inquiries
• Organizational skills to determine and realign priorities and to resolve competing
priorities and conflicting meetings
• Ability to determine and realign own priorities in order to respond to competing deadlines
• Ability to prioritize and manage workload flow to use sound judgement when making
decisions
Apply by:
Wednesday, October 28, 2026 11:59 pm EDT
Position details:
• 1 English Permanent - Regular PartTime, 245 Oak St, North Bay, North Region,
Criminal Record Check
Compensation group:
Ontario Public Service Employees Union
Work hours:
Schedule 3-7
Category:
Administrative and Support Services
Posted on:
Wednesday, October 14, 2026
Note:
• About security checks:
A criminal or other federal offence record does not automatically disqualify you
from the position. We consider each situation based on the position's
responsibilities.
If a check is needed and you've lived outside of Canada in the past 5 years for 6 or
more months in a row, or if you are not a Canadian resident, you'll need to provide
an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition
and Security Office, which also maintains them and keeps them strictly
confidential.
How to apply:
1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips
and tools on how to write a concise cover letter and resume, review the Writing a
Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad.
Using concrete examples, you must show how you demonstrated the requirements
for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when
applying.
6. If you require a disability related accommodation in order to participate in the
recruitment process, please Contact Us to provide your contact information.
Recruitment services team will contact you within 48 hours.
https://www.gojobs.gov.on.ca/Apply.aspx?Language=English&JobID=249508
