Shelter Support Worker I - TFT Contract

Deadline Date:


Posting Date:
Fort William First Nation
103-100 Anemki Drive
Start Date:
Number of positions:
Days of work:
Monday, Thursday, Friday, Saturday, Sunday

Shelter Support Worker I - Internal/External Posting

Position Title: Shelter Support Worker I - Temporary Full Time Contract
Hours of work: 40 hours per week, Thursday - Monday (midnights 12:00am - 8:00am)
Classification: Group 1
Contract Start:  May 20th, 2021
Contract End:  September 30, 2021
Competition Number: SWI-05-04


Position Summary

The Shelter Support Worker I is responsible for the aid in the provision of the crisis intervention and support services to women and dependents living in a residential setting. Along with providing a safe and clean environment and meeting safe food handling regulations when cooking, the Shelter Support Worker II will provide shift coverage for the Resident Counsellor and assist in facilitating social and recreational activities for residents based on operational needs.


Key Responsibilities/Duties

Crisis Home Duties
To notify Program Supervisor of any unusual cases, irregularities, accidents, illnesses or repairs.
To answer the telephone and/or Crisis Line, respond with empathy and provide crisis intervention when necessary.
To maintain all standards of health and safety for the protection of residents and staff.
To correctly enter and maintain information in the Crisis Home database and written information as requested by the Program Supervisor.
To maintain a case plan for each resident and follow through on the completion of their plan.
To assist or provide child care as needed.
To assume Resident Counsellor duties when scheduled.


Social and Recreation Programming Duties
To develop, facilitate and deliver scheduled social and recreation activities for residents of the crisis home.
To ensure activities include indigenous cultural components and appropriate for residents.
To ensure activity areas and equipment are kept in good repair, clean and sanitized.
To maintain a participant registration list.
To maintain an inventory of supplies, and submit supply order requests to supervisor.
To assist with the development of a weekly activity calendar.
To submit reports as requested to supervisor.


Other Duties
To provide a safe, nonjudgmental, and empowering environment to victims of violence.
To work from a wholistic perspective, utilizing the teachings of the medicine wheel and Seven Grandfather Teachings.
To utilize Elders for teachings, healing and guidance.
To take personal responsibility to increase sensitivity, awareness and implementation of Beendigen’s cultural teachings and organizational practices in both professional conduct and work-related deliverables.
To be prepared to work in conjunction with the philosophy and mandate of the Organization.
To preserve confidentiality of all residents, clients, staff, students, volunteers and agency information.
To constructively participate in all team meetings, seminars and staff training sessions as required.
To ensure Health and Safety compliance in the workplace by following policies,
procedures and best practices and reporting any unsafe environments.
To perform other related duties as assigned by the Program Supervisor/On-call.
To adhere to all policies, procedures and ensure adherence to program Best Practices.

The above statements are the general functions of the position, and should not be interpreted as a detailed description of all the work requirements that may pertain to the job.


Key Selection Criteria

Social Services education with relevant front line, cook and cleaning experience.
Demonstrated experience providing services to Anishinabe women and children.

Social Services Diploma.
Experience working in an Indigenous organization.
Ability to speak Ojibway, Oji-Cree or Cree.


Working Conditions

Shelter Support Worker I usually work in an office and residential setting, but the mission of the organization may sometimes take them to non-standard workplaces.

Shelter Support Worker I usually work 40 hours per week, primarily weekends and shifts may vary based on operational needs.  Shelter Support Worker II may work overtime hours if needed.

Additional Information

The Shelter Support Worker I is based at Ontario Street; however, all employees may be required to work across other sites from time to time.

All employees are required to carry out their duties in a manner that does not adversely affect their own health and safety and that of others by reporting all potential hazards; and all incidents and injuries; as well as co-operating with any measures introduced in the workplace to improve OH&S.


Employment is subject to:

Must provide a successful Police Records Check (Vulnerable Sector).
Must be willing to work Flexible hours of work (40hrs/wk.)
Must have a valid Ontario Class “G” Driver’s license, use of an automobile and appropriate insurance coverage.
Must sign Oath of Confidentiality.
First Aid and CPR Certification.
Must have the ability to work flexible hours.

Affiliation: UNIFOR Local 229



Closing Date/Apply by:
How To Apply:

How to Apply

Interested applicants are invited to submit application via Beendigen’s website at or to submit a cover letter and resume with competition number SWI-05-04 in the subject line to 

Beendigen Anishinabe Women's Crisis Home and Family Healing Agency welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.  Only those contacted will be interviewed.

Employer Contact Information

Contact Name:
Yvette Hoard
Position Title:
Human Resources Intern
Company Name:
103-100 Anemki Drive
Fort William First Nation
Postal Code:
Web Address: